Effective Date: 1 May 2026

Fortress K9 respects your privacy. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, submit a form, purchase a product, complete a questionnaire, watch embedded videos, listen to podcast content, or otherwise interact with Fortress K9 online.

Our website address is: https://www.fortressk9.com

Who We Are

Fortress K9 provides trained protection dogs, puppies, family protection planning, educational resources, and related services.

For privacy-related questions, contact:

Fortress K9
Joel Ryals
Email: [email protected]
Phone: 813-836-9244

Information We Collect

We may collect personal information that you voluntarily provide through website forms, product purchases, email signups, questionnaires, or direct communication.

This may include:

  • Name
  • Email address
  • Phone number
  • Mailing or billing address
  • Form responses
  • Consultation requests
  • Product order details
  • Family Protection Plan questionnaire responses
  • Messages or questions you submit
  • Information about your dog, family, property, routines, or security concerns if you choose to provide it

We may also collect technical information automatically, such as:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Referring website
  • General website usage data
  • Cookies or similar tracking information

How We Use Your Information

We use the information we collect to:

  • Respond to inquiries
  • Process consultation requests
  • Deliver free guides or other requested resources
  • Send follow-up emails
  • Provide product or service information
  • Process purchases
  • Deliver digital products or instructions
  • Prepare Family Protection Plans
  • Improve website performance and user experience
  • Maintain customer records
  • Track lead sources and buyer interest
  • Communicate with clients and prospects
  • Protect the website from spam, fraud, or misuse
  • Comply with legal, tax, payment, and administrative obligations

We may ask lead tracking questions such as:

“Where did you first hear about Fortress K9?”
“What made you reach out now?”

These questions help us understand how people find Fortress K9 and what kind of information they need.

Email Communication

If you submit a form, request a free guide, purchase a product, or contact Fortress K9, we may send you related emails.

These emails may include:

  • Resource delivery
  • Follow-up education
  • Product or service information
  • Consultation preparation
  • Training information
  • Family protection education
  • Blog updates
  • Offers or announcements related to Fortress K9

You may unsubscribe from marketing emails using the unsubscribe link included in those emails.

Transactional emails related to purchases, orders, forms, or direct service fulfillment may still be sent when necessary.

Purchases and Payment Processing

Products and purchases may be processed through Ecwid and related payment processors. Ecwid’s documentation describes that online payment flow begins during checkout when the customer selects a payment method and proceeds to payment. Ecwid order data may include customer email, billing/shipping information, phone number, order comments, browser/device information, and IP address depending on the transaction. 

Fortress K9 does not store full credit card numbers on this website.

Payment information is handled by the applicable payment processor according to that provider’s own privacy and security policies.

Forms and Email Platform

Fortress K9 uses Drip for email capture, contact management, forms, tags, workflows, and email communication.

When you submit a form on this website, your information may be sent to Drip so Fortress K9 can respond, send requested resources, follow up, and maintain lead or customer records. Drip’s privacy policy states that Drip collects, stores, processes, transfers, shares, and uses data associated with individuals as part of its services. 

Family Protection Plan Questionnaires

If you purchase or complete a Family Protection Plan questionnaire, you may be asked to provide detailed information about your home, property, family, routines, dogs, current security systems, safety concerns, emergency response, and readiness.

This information is used to prepare your custom Family Protection Plan and provide relevant recommendations.

Because this information may be sensitive, please only provide information you are comfortable sharing with Fortress K9 for the purpose of creating your plan.

Google Forms

Some questionnaires may be collected through Google Forms. When you complete a Google Form, your responses may be stored through Google’s services and accessed by Fortress K9 for the purpose of reviewing your submission and providing the requested service.

Embedded Content From Other Websites

Pages on this website may include embedded content, including videos, podcast players, forms, product embeds, images, or other content from third-party websites.

Embedded content from other websites behaves as if you visited the third-party website directly. These third parties may collect data, use cookies, embed tracking, and monitor your interaction with that content, especially if you are logged into their service.

Third-party embedded services may include:

  • YouTube
  • Buzzsprout
  • Ecwid
  • Google Forms
  • Drip

Cookies

This website and third-party tools may use cookies or similar technologies to:

  • Improve website functionality
  • Remember preferences
  • Support embedded content
  • Process forms
  • Support shopping cart or checkout functions
  • Analyze website usage
  • Protect against spam or abuse

You can adjust cookie settings through your browser. Disabling cookies may affect certain website features, forms, shopping cart functions, or embedded content.

Comments

If comments are enabled and you leave a comment, we may collect the data shown in the comment form, along with your IP address and browser user agent string to help with spam detection.

An anonymized string created from your email address may be provided to the Gravatar service to determine whether you are using it. The Gravatar privacy policy is available at Automattic’s website.

After approval of your comment, your profile picture may be visible publicly in the context of your comment.

Media Uploads

If you upload images or files to the website, you should avoid uploading images with embedded location data, such as EXIF GPS information. Visitors may be able to download and extract location data from images posted publicly on the website.

Who We Share Your Information With

We do not sell your personal information.

We may share information with service providers and platforms that help us operate the website, manage email, process payments, deliver products, host forms, embed content, manage analytics, prevent spam, or fulfill services.

These may include:

  • Drip
  • Ecwid
  • Payment processors
  • Google Forms / Google services
  • YouTube
  • Buzzsprout
  • Website hosting providers
  • Spam prevention or security tools
  • Email and communication tools
  • Professional advisors, if needed for legal, tax, accounting, or business purposes

We may also disclose information if required by law, legal process, government request, or to protect the rights, safety, and property of Fortress K9, our clients, or others.

How Long We Retain Your Information

We retain information as long as reasonably necessary for the purposes described in this Privacy Policy, including:

  • Responding to inquiries
  • Providing services
  • Maintaining customer and lead records
  • Processing purchases
  • Fulfilling legal, tax, business, and administrative obligations
  • Maintaining security and fraud prevention records

If you leave a comment, the comment and related metadata may be retained indefinitely so follow-up comments can be recognized and approved automatically.

If you request deletion of your information, we will make reasonable efforts to delete it unless we need to retain it for legal, business, tax, security, or contractual reasons.

Your Rights and Choices

Depending on where you live, you may have certain privacy rights, including the right to request access to, correction of, or deletion of your personal information.

California residents may have rights under the California Consumer Privacy Act, which the California Attorney General describes as giving consumers more control over the personal information businesses collect about them. These rights can include the right to know, delete, correct, and opt out of certain uses of personal information, subject to legal requirements and exceptions. 

To make a privacy request, contact us at:

[email protected]

We may need to verify your identity before completing certain requests.

Data Security

We take reasonable steps to protect personal information from unauthorized access, misuse, loss, or disclosure. However, no website, email system, form platform, or online service can guarantee absolute security.

You should avoid sending highly sensitive information through standard website forms unless it is necessary for the service you are requesting.

Children’s Privacy

This website is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information through this website, contact us and we will take reasonable steps to delete it.

Links to Other Websites

This website may link to third-party websites. Fortress K9 is not responsible for the privacy practices, content, or security of third-party websites.

You should review the privacy policies of those websites before providing personal information.

Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Contact

For questions about this Privacy Policy or your personal information, contact:

Fortress K9
Joel Ryals
Email: [email protected]
Phone: 813-836-9244